Framework

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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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Asking for advice: Framework shipping delays (alien.top)

submitted 1 year ago by [email protected] to c/[email protected]

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I was planning to pre-order the Framework 16 for next year, but my old computer just bricked on me :(

Of course, I need a computer asap for school and my projects, and the Framework 16 only ships in march-april. What's your experience with shipping delays of your orders ? Is there a secondary market where previous batches are still available ? Am I missing something here ?

I could buy an off-the-shelf computer, but I'm not keen on it and would rather avoid waiting 4-5 (the lifespan of this new computer) more years before getting my Framework.

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[–] [email protected] 1 points 1 year ago

Thanks for your answer. I would love to fix it/ get it repaired, I'm just a little out of my depth diagnostic-wise.

Here's what I did so far :

A couple months ago, it started having issues charging. There was a false contact on the connector that required me to put it at a certain angle to charge. When it worsened, I got the power supply connector replaced.

After this repair, the battery was no longer charging. I opened it up to check if the battery was correctly connected to the board, and it was. The battery was just not picking up charge anymore.

A few days ago, I was using it for a few hours (I was playing at that time, so temp might have got a bit high), when it abruptly turned off, as in the power supply was disconnected.

After this, I let it cool down, tried turning it back on while plugged, with and without the battery. No luck this far.