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DoorDash now warns you that your food might get cold if you don’t tip (www.theverge.com)

submitted 1 year ago by [email protected] to c/[email protected]

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DoorDash now warns you that your food might get cold if you don’t tip::The app-based delivery service is alerting customers that drivers may not take their order in a timely manner if there is no tip included upfront.

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[–] [email protected] 5 points 1 year ago (1 children)

That is the business justification for it. I'm saying set the price themselves and if it's door dash than actually set a high enough fixed price as opposed a system worse than ticket master where it's a guess game of begging and charity.

You try to make it out to be so complex but really is as simple as an online company not being the one to do the delivery but providing different delivery options from various different companies that have set a clear and upfront cost to deliver the package.

Instead of a weird paying the cost of the product and being charged cost of shipping but then that actually not being enough, since delivery companies can be bothered and having to start tipping hoping x delivery company eventually delivers it since they don't know how to set prices themselves.

[–] [email protected] 1 points 1 year ago (1 children)

Door Dash doesn't set the menu prices, the restaurants do. Door Dash sets the delivery fees and then leaves the tipping of drivers to the consumers.

If Door Dash set the delivery fee at $10 with no tip, and Grub Hub sets the delivery fee at $5 with tip to be decided by the consumer, nobody would use Door Dash.

[–] [email protected] 8 points 1 year ago* (last edited 1 year ago)

Seems like a company that shouldn't exist if they can't stay in business by actually charging what is necessary to remain solvent because customers will be scared off as you claim.

Seems more an excuse for door dash to justify why they don't set a proper delivery fee to lure customers and underpay drivers and just sit back and have the blame game being played between customers and workers.