Self-Hosted Main

511 readers

1 users here now

A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.

For Example

Service: Dropbox - Alternative: Nextcloud
Service: Google Reader - Alternative: Tiny Tiny RSS
Service: Blogger - Alternative: WordPress

We welcome posts that include suggestions for good self-hosted alternatives to popular online services, how they are better, or how they give back control of your data. Also include hints and tips for less technical readers.

Useful Lists

Awesome-Selfhosted List of Software
Awesome-Sysadmin List of Software

founded 1 year ago

MODERATORS

[email protected]

Which Helpdesk/Ticketing-System do you prefer? (alien.top)

submitted 1 year ago by [email protected] to c/[email protected]

9 comments fedilink hide all child comments

Hi there. I'm currently looking into setting up a helpdesk website and was first introduced to Peppermint and UV-Desk.

I've been looking into Otobo Trudesk and Zammad as well.
Just looking at these three over Peppermint and UV-Desk, I think I'll end up going with one of those.

Do you have any opinions on these or is there a third option you prefer?

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 1 points 1 year ago (2 children)

Any chance you could dm a few screenshots of the admin/client panels?

[–] [email protected] 1 points 1 year ago

Unfortunately, not any more, sorry!

That was a while ago and we recently finished developing a replacement in-house so the OSTicket server is no more

I will say though that the Admin/Client panels are all powerful but quite unintuitive and not pretty. Think of old software from 90's / early 2000's that could do everything you wanted but you needed the manual most of the time.

[–] [email protected] 1 points 1 year ago

They are very very bare bones .

Go look at Os ticket awesome theme instead