this post was submitted on 05 Oct 2023
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Maybe not what happened to you, but some places hit you with an automatic message when you pull up and it can sound like a person trying to take your order.
I've been to some spots with these. Probably shown in some focus group to make things calmer or faster for folks. I'd want to know if the other employees working the drive through enjoy or hate having an automatic greeting.
I always hate the auto greeting and avoid the one McDonalds near me that uses it. 90% of the time it finishes with "we are ready to take your order!" But everyone on the other end is busy because theyre understaffed, and won't actually take your order if you just blurt it out and then you gotta restart anyway.