As a high school student, I had a job like this for about a week. On my last day, I received this call just like yours and I said “You are quite possibly the stupidest person I’ve ever interacted with” because they were yelling this type of nonsense and screaming over me.

I do not regret my exit to the call center work life. You people have a special type of patience and deserve to be paid far more.

No customer service reps? Company fails.