this post was submitted on 11 Sep 2023
337 points (97.5% liked)

Technology

59708 readers
1871 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
337
Microsoft cuts ties with the Surface Duo after just 2 Android version updates (www.windowscentral.com)
submitted 1 year ago by [email protected] to c/[email protected]
100 comments fedilink hide all child comments
 

Microsoft is done supporting the original Surface Duo, three years after it first launched on September 10. The company has stated from the very start that the Surface Duo would receive just three years of OS updates, meaning today is the last day that Microsoft has to stay true to its word.

Going forward, Microsoft will no longer ship new OS updates or security patches for the original Surface Duo, meaning Android 12L is the last version of the OS it will ever officially receive. Surface Duo only ever got two major OS updates, one shy of the average three that most high-end flagship Android devices get these days.

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 2 points 1 year ago

I actually mostly agree with you apart from one thing.

Are you saying that a slow phone is more likely to encourage someone to buy a new phone versus a phone that constantly dies at random times?

Yes. I think this could be true in a lot of cases.

Personally, if I saw that my phone was dying at 50% battery but was otherwise fine, I'd think that my phone needs a new battery, and I'd weigh up my options between taking it to a service centre or buying a new phone.

If my phone was rendered almost unusably slow, but died instead at 20%, I'd think my battery is a bit degraded, but that my phone is too slow to be useful after a battery swap anyway, and I'd jump straight to buying a new one. I wouldn't know that the battery is what's causing the slowness to begin with.

IMO, as long as you inform the customer, option 2 is the best. Otherwise I'd prefer option 1.