this post was submitted on 12 Sep 2023
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Jellyfin: The Free Software Media System

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My phone and computer can both play the files fine, but using the official apps or webclient gives me an error. I'm assuming it's a transcoding error, but there shouldn't be one. The files (left untreated) work and even if they were transcoded, it should be fine. What am I missing here?

On a side note, how do I make files load 100% of the time?

Edit: I feel stupid, but I solved this. It turned out to be two separate issues. The unreliability was due to conflict in my Tailscale setup. Next, I reread the transcoding guide, and realized that I misread the HWA encoding and decoding charts when I was setting up my server; this was also a simple fix, just unchecking a single box.

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[–] LazerDickMcCheese 3 points 1 year ago (1 children)

I set up transcoding according to the guide and enabled hardware acceleration, per user recommendation

[–] [email protected] 1 points 1 year ago (1 children)

This should not be happening, then. How have you set up Jellyfin? Is it in a docker container? If yes, how have you passed through your GPU? Have you tried turning off Hardware Acceleration? In which format is your media stored?

[–] LazerDickMcCheese 1 points 1 year ago* (last edited 1 year ago)

No, it's a Windows install on the server and the client. Hardware-wise, the server is overkill. My libraries are in several codecs and formats, and everything seemed to work indiscriminately until recently but I didn't make any admin changes.