this post was submitted on 12 Sep 2023
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Jellyfin: The Free Software Media System

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My phone and computer can both play the files fine, but using the official apps or webclient gives me an error. I'm assuming it's a transcoding error, but there shouldn't be one. The files (left untreated) work and even if they were transcoded, it should be fine. What am I missing here?

On a side note, how do I make files load 100% of the time?

Edit: I feel stupid, but I solved this. It turned out to be two separate issues. The unreliability was due to conflict in my Tailscale setup. Next, I reread the transcoding guide, and realized that I misread the HWA encoding and decoding charts when I was setting up my server; this was also a simple fix, just unchecking a single box.

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[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)

Shorter version: playing a video in your browser or in an app that uses webview is different than playing it in your phone media player.

Doesn't the Jellyfin app let you play in an external app? If so just make it play in VLC, it plays anything.