this post was submitted on 17 Jun 2023
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[โ€“] [email protected] 2 points 1 year ago (1 children)

My workplace thanks us for reporting pretty much anything. What your place is doing is making people too scared to report. Smort.

[โ€“] [email protected] 2 points 1 year ago

Any time a user puts in a ticket about something they aren't sure of, I thank them for being so careful and compliment their attentiveness. Makes them feel good and makes my life easier. Sure, lots of tickets are annoying, but dealing with people falling for shit is worse because they think I can fix everything.