this post was submitted on 20 Aug 2023
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I have no issue with iPhones, but I've never owned one, and have no intention of buying one in the foreseeable future. "It just works" has never appealed to me as a marketing tactic. I want to know how things work, and have access to get in and play around with things.
My beef is with Apple playing the good guy when anyone with half a brain knows they are just as bad as everyone else. Their whole ecosystem lock in without caring about anything else is what really gets me. They are literally opening up their users to potential privacy issues because they would rather force people to use an iPhone than implement basic RCS capabilities.
There’s a spectrum of answers here.
— As a tech guy I prefer to know how stuff works and to be able to play around with them. That’s critical for my servers and automation projects
— However as a person, I want my phone to just work, and to be secure and private by default, as far as those things go in current times. I also want a company that stands behind their products, even if I never need it, I want a tool that is well built, I want to count on security updates for several years, and there is quite a bit of built-in functionality that I like
— as a parent, I want to take advantage of secure family functionality on the iPhone, I want their phones to just work and to default to secure and private, as far as that goes. I want phones to be well built and well supported, to survive a teenager. And most of all, I don’t want to have to show my kids how to use a phone I don’t have, or to help them recover from their mischief.
After getting an iPhone for my mom, and running into multiple issues just setting up the account, including an apparently rare known UI bug*, I can't say I am convinced by the "It just works" slogan.
I really don't see the difference in experience for an average person buying any big brand android phone vs an iPhone.
*something about an old account re-setup not working on the phone and apparently some steps had to be done in the web interface. The phone UI was just giving an unspecified error and I had to dig deep into Google to find out wtf is wrong. A non-tech person would have no chance of solving it on their own.