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Fractal Design - Swedish company making high quality PC cases and components (www.fractal-design.com)

submitted 6 days ago by [email protected] to c/[email protected]

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[–] [email protected] 3 points 5 days ago (1 children)

Nah, definitely goes above and beyond. There are some companies that do this, but there are plenty that will do anything they can to make you just go away.

I've heard a similar story of BeQuiet. Friend bought a cooler for AM3, upgraded to AM4, asked about new bracket, it was shipped out to them for free. But I think in that case it was actual company policy they announced on their website, as did many other cooler manufacturers when AM4 came out.

[–] [email protected] 2 points 5 days ago

Pretty much every company and every shop I've used in my 40+ years on this planet went above and beyond. Both big corporations like IKEA and Philips to small local online shops, which are trying to survive in a world dominated by Amazon. I also lived in a few European countries and had the same experience everywhere.