Showerthoughts

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A "Showerthought" is a simple term used to describe the thoughts that pop into your head while you're doing everyday things like taking a shower, driving, or just daydreaming. The best ones are thoughts that many people can relate to and they find something funny or interesting in regular stuff.

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We should stop saying "The customer is always right" because it's not true (discuss.tchncs.de)

submitted 1 year ago by [email protected] to c/[email protected]

60 comments fedilink hide all child comments

In the grand scheme of things, the customer may have slightly more pull than the cashier ringing up their order, but it's the CEO and the board of directors that control the narrative. That's why we're getting bigger and less fuel efficient vehicles, bigger and more fattening meal portions in restaurants, and bigger less affordable houses.

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[–] [email protected] 40 points 1 year ago (1 children)

TBF, nobody unironically uses "the customer is always right", other than entitled boomers who want to speak to the manager...

[–] [email protected] 7 points 1 year ago (1 children)

Inevitably the manager turns out to be some kid who isn't any other than the staff member, and has no more authority anyway because the real powers that be are all in corporate offices.

The manager only has any real power if the business is privately owned not a branch of some megacorp.

[–] [email protected] 2 points 1 year ago

Hey, as that former low-level supervisor kid, I resemble that remark!