this post was submitted on 20 Feb 2025
52 points (100.0% liked)

Hardware

1109 readers
145 users here now

All things related to technology hardware, with a focus on computing hardware.


Rules (Click to Expand):

  1. Follow the Lemmy.world Rules - https://mastodon.world/about

  2. Be kind. No bullying, harassment, racism, sexism etc. against other users.

  3. No Spam, illegal content, or NSFW content.

  4. Please stay on topic, adjacent topics (e.g. software) are fine if they are strongly relevant to technology hardware. Another example would be business news for hardware-focused companies.

  5. Please try and post original sources when possible (as opposed to summaries).

  6. If posting an archived version of the article, please include a URL link to the original article in the body of the post.


Some other hardware communities across Lemmy:

Icon by "icon lauk" under CC BY 3.0

founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 15 points 2 days ago* (last edited 2 days ago) (1 children)

All companies are trying to give up on real customer support (because there is no competition and US is a pretty corrupt country). Self-service support is fine for a free open source project, it's not acceptable for a paid product.

[–] [email protected] 3 points 2 days ago (2 children)

This article is from the UK and is about European countries

[–] [email protected] 5 points 2 days ago

I was referencing HP being headquartered in the US.

[–] [email protected] 3 points 2 days ago (1 children)

HP is a US-based company. So that means someone in the US pushed for and approved this change.

[–] [email protected] 4 points 2 days ago (2 children)

Or it means someone in Europe did, since this is from a European office.

[–] DannyBoy 2 points 2 days ago

It's hard for them to comprehend something outside of their country.

[–] [email protected] 2 points 2 days ago

One of us should look it up to be sure, but I sure won't.