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Amazon's previous VP of Prime Gaming said they "tried everything" to disrupt Steam
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this post was submitted on 19 Feb 2025
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The other launcher prevents me from playing games.
I bought Titanfall 2 on Origin shortly after release. A couple years later, it was very cheap on Steam with DLC included, so I bought it again.
I can't start the Steam version, because the EA App tells me I didn't buy the DLC.
I can't be the first person with this issue, but EA doesn't care. Their launcher prevents me from playing the games I bought because they don't care.
Works for me in that exact same scenario.
But in any case, that's a bug. I've encountered games that have gamebreaking bugs, second launcher or not, and with both EA and Steam. They both will give you a refund automatically, at the very least. That's neither here nor there.
Yes, it's a bug. You can find many reports on the internet, it's existed for years and EA doesn't care.
Oh, awesome, so I just have to accept that the second launcher prevents me from playing the game? I have to buy the DLC for a higher price in the EA store if I want to play them?
Awesome, who doesn't want such a great second launcher! Please give me one in front of all my games, I'd hate being able to use Steam as my primary launcher!
Well, no, you found a bug in a poorly maintained game. You don't have to accept anything, but if the customer support for both of the affected companies won't help you fix it then the recourse is to get a refund.
But that is true regardless of whether the bug is on Steam, whatever EA is calling their authorization system these days or the game itself. It's not a problem with the concept of a game featuring its own login flow, it's a problem with the concept of not maintaining games properly. There are plenty of games in that same situation with no second launcher in them.
No, the bug is not in Titanfall 2, it's in the EA app. Titanfall 2 doesn't start, the EA app blocks it before that. It's only the second launcher that's problematic.
You're just wrong here, because the problem is the second authentication flow which apparently isn't implemented correctly.
Not that it would be any better if you're correct, as it's still EA selling a game that's broken due to their second launcher, but that's not the case here.
No, I understood that.
What I'm saying is a bug is a bug is a bug. It doesn't matter which part is borked if it doesn't let you play the game. The problem isn't that the game has a launcher, the problem is the launcher is broken. If the broken part was the main menu you'd be just as boned.
And yes, they should fix it. And if they don't you should get a refund.
None of which has any bearing on the conversation we're actually having here. Because you're not blocked by having a launcher, you're blocked by having a broken one.
Yes, a bug is a bug is a bug. EA doesn't care about this bug and hasn't fixed it in years. I would not be encountering this bug if they didn't insist on a second launcher.
Yet the main menu works fine, and it's only the second launcher that's boning me. It's well known that the more code you have, the higher the chances of a bug.
Which would leave me the option to buy the DLC for a higher price from EA, or not play at all. Amazing, this second launcher is really helping me!
But I haven't encountered such issues with Steam. It's the opposite, Steam is actively helping me to make games more playable. Other launchers are making them less playable, because the companies don't care.
My issue is the second launcher, not any random bug.
I mean, I have. Spider-Man 2 crashes on boot for me. No second launcher there. Ironically this is the game where they took out the obligation to sign in to PSN. Go figure.
I mean, sure, they could take out all the features that are crashing, but my problem isn't with the rendering features, my problem is my game doesn't work.
You are conflating having a bug in the launcher with the launcher being the problem. This just doesn't follow. What is a problem is having a gamebreaking bug in a game that you're selling to the public.
I'm not gonna repeat myself any further. You get my point, you're fixating on this to make a fanboyish argument for Steam, I get it. No need to keep going around this loop.
The second launcher is my problem, because I don't get any choice whether I use it, and EA obviously doesn't care whether it works.
Keep licking those boots, surely it will pay off one day :)
That is a weird last line in a conversation entirely predicated on whether we each think that Valve having a monopoly is a good thing.