this post was submitted on 07 Jan 2025
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Home Assistant is open source home automation that puts local control and privacy first. Powered by a worldwide community of tinkerers and DIY enthusiasts. Perfect to run on a Raspberry Pi or a local server. Available for free at home-assistant.io
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I've had a Ezviz home camera for years. At some point, the RTSP stream in HA stopped working entirely, and I didn't think much of it.
A week ago I decided to reset the damn thing as the verification password on the bottom didn't take in HA, only to realise that the setup flow on the app just didn't work for configuring WiFi, and there was no feedback at all, or any support articles surround it. I'd given up for a while, plugged in ethernet temporarily instead and tried again.
The correct WiFi setup procedure was hidden away in some menu, which I couldn't even remember using last time (showing a QR to the camera and it silently taking the credentials). Only then I found out about how you can view the camera in the app in LAN View Mode, pray it accepts your verification password without spitting random HTTP errors, and there the RTSP toggle was to be found. I do have the stream back in HA, but my god that was a pain. I've been at it for hours at that point.
Was it worth it? No, I would've thrown it out the window way sooner - but it beats having a paper weight for a camera which used to work fine an hour ago.
That's kinda what happened to me, except that it was a month of back-and-forth with EZVIZ support until they finally copped to "Our company broke that, use the Android App or go to hell" (paraphrasing). Also mine always rejects the verification code, no matter how hard I hammer it in the app. That's why I'm ripping it off my house, telling everyone to avoid this company and their customer-hostile unethical behavior, and trying to find a replacement.