this post was submitted on 05 Jan 2025
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[โ€“] Shadow 72 points 3 weeks ago* (last edited 2 weeks ago) (4 children)

Our hardware failed this morning and we're stuck waiting on OVH to investigate the support ticket I filed. They claim their support is 24/7 but live chat / phone is just business hours, so worst case we might be down until tomorrow =(

https://status.lemmy.ca/ has an update, but not much to say really except "It's down until it's not"

Edit: I'm assuming we're down until I can call / chat with them first thing in the morning, so expect to be back up early tomorrow (depending on how long the parts replacement takes).

Edit 2: I called them when I woke up at 6:30 PST and hopefully they'll fix it soon now....

[โ€“] JohnnyCanuck 7 points 3 weeks ago

Thanks! I'll bookmark that.

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