Texas

Wouldn't surprise me if the instructors were brand new or temporary. Even the caretakers at my son's daycare know enough about his behavior to tell when a meltdown is more than a meltdown. I can't imagine a child willingly crying, on the floor, for 30 mins without at least calling the parents who would know for sure if this is unusual behavior.

This is all to say funding might be a core issue if they can't afford to pay the good ones to stick around.