this post was submitted on 01 Nov 2024
16 points (100.0% liked)

Telecom Canada

155 readers
4 users here now

Anything related to Canadian telecom

founded 2 years ago
MODERATORS
16
submitted 1 month ago* (last edited 1 month ago) by n3m37h to c/[email protected]
 

Nov 2023 I signed up for a $34/30gb plan
June my bill was 39.55
July 42.94
Aug 42.94
Sept 42.94
Oct 48.59
I also noticed I was being charged $3 month for 3G service
Aug my phone died and got a new one, enabled WiFi calling and made it not use 3g, I am STILL getting charged for 3G service and I don't use it.

Companies are secretly increasing prices and NOT telling the customers

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 0 points 1 month ago

Yup, I got an unannounced price increase from them around the same time too. I called and asked if they'd reverse it. I didn't cite any laws, I just said I'd take my business elsewhere quicksmart if they didn't. They didn't. I canceled my service 2 months later. I now pay $81.31/mo for both home internet and cell phone, without a contract. So it worked out in the end. FWIW, Virgin (Bell) increased my price twice and at least once (but I think twice, iirc) they didn't tell me in advance. (They were my old home internet :)