this post was submitted on 25 Oct 2024
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What are people's experiences with the fairphone (4) in regards to build quality?

Apologies, rant ahead of my frustrations with it

I bought mine second hand and had to replace the battery immediately (maybe previous owner treated it badly)

The mic stopped working recently, which I kind of fixed by taking it apart, cleaning it out and putting it all back together but it's still dodgey

Charger port no longer works without me jamming the charger in and holding it there

Also again from the start the actual horsepower behind it seems insufficient to run the version of android it came with smoothly sometimes, meaning at some point soon I'm going to have to replace it just so it can keep up.

It's great that I can fix these problems by getting replacement parts rather than replacing the whole phone, but it's getting expensive really quickly and I'm not sure I trust their build quality given how much has broken right off the bat

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[–] [email protected] 5 points 1 month ago (2 children)

Mine works perfectly after two years. The microphone placement is a little wonky as it is on the left side to the screen (why?). This results in me placing my finger over it frequently which fucks the audio.

It is pretty fast and I never have issues with running any apps or android. My battery is also good.

For your charging port, have you cleaned the inside with a toothpick? Usb c ports getting gunked up is inevitable.

That being said, there was a famous problem with ghost touches on the touchscreen. I had this too, but after an update it was "fixed" with software. So whenever the ghost touches occur, the phone discards the input. That does mean no more random inputs but sometimes an unresponsive screen. So not really a perfect solution.

This issue had thousands of requests on the fairphone forum. However the response from fairphone was slow and inadequate. For such a relatively expensive phone I expected more.

[–] [email protected] 2 points 1 month ago (1 children)

Which one do you have?

I've also noticed the ghost touches on the 4, I don't think it's fixed entirely. Quite often have to physically put down the phone on a table to be able to press a button on the screen because I think it's somehow picking up my palm even when it's not touching the glass at all

I tried taking the whole charging port out and going at it with a little brush, no improvement.

As I use my phone as my primary means of payment I've unfortunately just had to shell out Β£20 for a new one which I am not happy about (postage, VAT, other bullshit)

[–] [email protected] 1 points 1 month ago

I tried taking the whole charging port out and going at it with a little brush, no improvement.

Try the toothpick or something stronger than a brush anyway. I have used a toothpick and a sewing needle to dig the compacted lint out.

[–] [email protected] 1 points 1 month ago

The microphone placement is a little wonky as it is on the left side to the screen (why?).

That's why my friends have been telling me to throw away my new phone because they can't hear meβ€½ I've been essentially muting myself with my stupid thumb covering that stupid hole? Thank you so much; I was going to put the sim back in my previous phone.