this post was submitted on 23 Oct 2024
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It's also crazy that you can grab a phone book (if those even still exist) from the other side of the world, just call a number over there and speak with person you would've never met otherwise.
When I was a trainer I had a 2-week class for AT&T customer service reps. The shear amount of BS involved in long distance calling and billing was overwhelming.
Know the terms intralec and interlec? (sp?) Good. You don't have to.
Two weeks? Our At&t training was three months for phone service, and another one to two months for combined.
and even the fact that I can read what you're saying and reply to you, it's just so weird