this post was submitted on 22 Jul 2023
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Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)
submitted 2 years ago by [email protected] to c/[email protected]
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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[–] [email protected] 7 points 2 years ago (11 children)

Don't buy games you don't own

[–] damnYouSun 17 points 2 years ago (5 children)

I think that ship has unfortunately sailed.

Even if I buy a game on Steam I don't technically own it. If the game was ever deleted from their servers and then I lost my local copy either because I uninstalled it or because I got a new computer, I would have no way to get my game back, and I doubt that Valve would refund me.

But some games literally don't have physical releases, even if I did have an optical drive. So what option do I have?

The only real solution to all of this is a changing copyright law that says that once a piece of software no longer becomes commercially available through legitimate means it becomes legal to pirate it. But that would require politicians around the world to a, understand computers and b, not being 900,000 years old.

[–] [email protected] 4 points 2 years ago (3 children)

GOG exists you know, they let you have a local copy with no DRM.

[–] damnYouSun -1 points 2 years ago* (last edited 2 years ago) (2 children)

But I still need the website to actually download the game my point is if GOG went down I would be in exactly the same situationm I have no way to get another copy of the game.

So it isn't any more convenient to me than Steam

[–] [email protected] 3 points 2 years ago

You can back-up purchased games in any storage device for yourself offline, so you don't need to download it again after purchasing it, you fully own it.

[–] [email protected] 1 points 2 years ago

And you'd have to go to the physical store if you damaged or lost your original disk back in the day. Your argument is a little weird and unlikely. Also if you are backing up your content you never have to "go back" for anything.

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