this post was submitted on 09 Oct 2024
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Privacy
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The presumption is that the brick and mortar store is not bad. Yes, they are bad too. Maybe just as bad, maybe not as bad, but they are no saints.
Options are limited for shopping, so we don't have much choice. The reason I buy from Amazon is that essentially I didn't want to shop at any local store any longer, they have bad polices AND they treat me like crap - not a valued customer.
Along came Amazon and I started buying from them. Then there was a big boo-hoo that ecommerce was killing their brick and mortar store sales. No sir, you were killing the sales but now I have somewhere else to go.
Amazon is horrible for many reasons, but pricing and customer service is not one of them. There's a silver lining to that storm cloud.