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Pixel 8 problems frustration (vent) (feddit.org)

submitted 2 months ago* (last edited 2 months ago) by [email protected] to c/[email protected]

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I finally decided I should complain about the almost weekly, and getting worse, networking issues (a reboot fixes it, though nothing else will). After talking to Google, they suggested I send the device in for repairs. "Uh.. ok. How many spare phones do YOU have?" "Let me see if there's an alternative".

So they sent me a replacement, putting a hold on my card so I send back mine. Sure. I can live with that.

New (refurbished, I'm pretty sure) phone arrived today. Spent the day reinstalling everything. The bank apps are the worst...

A little while ago, while watching a movie at home, I noticed the phone was constantly (like every few minutes) rebooting. Sigh.

Guess I'll be calling Google again tomorrow. What a pain.

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[–] [email protected] 2 points 2 months ago

I got the pixel 8 at release, had to return it because the wireless charging stopped working. I was lucky to have a shitty old phone around and their customer service was pretty good about it. Considered as a teething problem, but then a month ago I had the same issue and this time they were horrible to deal with. Finally got a replacement, opened it to check it was all there and traded it in for a discount on a Samsung. The customer service in the chat on the second occasion was trying to tell me I needed the original invoice the second to prove it was still in warranty, I was like 1. You guys sent me this replacement phone and 2. It hasn't been available long enough to be out of warranty. When I asked for them to escalate the chat, they just ended it.