this post was submitted on 14 Aug 2024
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Do they also know their password? Hopefully they didn't save it on the PC that is now locked (a lot of them probably did, if they saved it at all).
A Microsoft password is more recoverable than a lost bitlocker recovery key.
Also, it feels worth highlighting that every other OS targeted at general consumers encrypts user data by default. Microsoft is really just getting up to speed with where everyone else was like 5 years ago.