alt text: a tweet within a tweet. "coworker asked me my pronouns and I said 'they/them but I'm at work right now so it's whatever' and then she came up to me later and said 'this is you'" (showing a tweet that says) i'm probably nonbinary but i have a job so idrc about that rn
I do this too. I just default to they/them unless the gender is relevant to the story, which it rarely is.
I've found another benefit is that often it removes the gendered biases from the story. Like, if it's a bad customer who's a woman, but I call them they, people aren't immediately thinking of a Karen. Or if it's a man people aren't immediately thinking "oh well, boys will be boys".