this post was submitted on 10 Jul 2024
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Most consumers hate the idea of AI-generated customer service (www.techspot.com)
submitted 4 months ago by [email protected] to c/[email protected]
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[–] [email protected] 16 points 4 months ago

Realistically we only dislike it because it’s a half baked solution. I know that if those LLMs actually did anything useful we wouldn’t mind them. But all these LLMs do is spam the documentation, which is already on the vendor website anyway.