376
Google might keep your Pixel during a repair if you're caught using non-OEM parts
(www.androidpolice.com)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 04 Jun 2024
376 points (97.7% liked)
Technology
55960 readers
3078 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
*in the USA. This doesn't apply to EU and UK as per the article
The fact that the US allows companies to flat out steal your device during a repair process is insane. This is theft. Actual straight up theft.
Surely this doesn't even need any new laws - I'm pretty sure theft is already illegal
The US doesn't allow it. Google won't keep your phone; they'll just refuse to service it. They had that line in their TOS for their own protection for weird scenarios, but they're not going to keep your phone. Why would they? It's broken and full of parts they can't use; they're not going to just let it occupy space in their warehouse, they'll send it back.
This whole thing is an absurd overreaction to a poorly-written line in a TOS that has never even been enforced.
it sounds like the unlikely outcome of two reasonable policies.
you might not get back the device you send in - say it's a simple broken screen and they're willing to cover it. its easier to just send you an already refurbished identical model and then toss your phone into the queue to be fixed later.
unauthorized parts may violate your warranty and whatever you send in isn't going to get repaired.
They should still just return it. but if you know it's not covered you shouldn't really send it in and it makes sense to cover their ass policy wise even if they do make an effort to just return them.
Source?
You're asking me to prove a negative?
LOL put the debate textbooks down and use your noggin. I'm asking you to back up your statements. In this case it would be fairly easy to prove a negative if you actually had any. If you don't have any evidence then don't say it.
Yeah, not how this works.
Yeah I didn't think so.