this post was submitted on 30 May 2024
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Privacy
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You have no claim. The update does not disable the router and even if you opt out, the router itself still functions, except with a few additional features missing. Telemetry and data collection does not void a warranty. There is no claim here.
That would be for the legal system to decide. If you purchased it for a specific advertised feature, and that feature was disabled unless unspoken terms were agreed to, you would have a case.
Protecting your network from internet-bound threats is one of the most important jobs of a router, and that involves receiving security updates. Once your router no longer receives security updates, you should stop using it.
That depends on how the product is marketed. If the product has any of those disabled features on the box and doesn’t outright say you need to send them telemetry data to use it, then you could argue that you bought it for that feature and can’t use it.
For instance, maybe I want to use the VPN feature, so I bought a router that supports that. And now I’m locked out of that feature unless I agree to a miles long privacy policy and sharing my telemetry data.
Plus, the lack of security updates is, at best, extremely concerning. The firewall’s primary function is to act as a first line of defense against attacks coming in via WAN. They have locked those security updates behind the telemetry sharing, and therefore it can’t even be used as a proper firewall.