this post was submitted on 01 May 2024
57 points (96.7% liked)

Ask Lemmy

27049 readers
1758 users here now

A Fediverse community for open-ended, thought provoking questions

Please don't post about US Politics. If you need to do this, try [email protected]


Rules: (interactive)


1) Be nice and; have funDoxxing, trolling, sealioning, racism, and toxicity are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them


2) All posts must end with a '?'This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?


3) No spamPlease do not flood the community with nonsense. Actual suspected spammers will be banned on site. No astroturfing.


4) NSFW is okay, within reasonJust remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either [email protected] or [email protected]. NSFW comments should be restricted to posts tagged [NSFW].


5) This is not a support community.
It is not a place for 'how do I?', type questions. If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email [email protected]. For other questions check our partnered communities list, or use the search function.


Reminder: The terms of service apply here too.

Partnered Communities:

Tech Support

No Stupid Questions

You Should Know

Reddit

Jokes

Ask Ouija


Logo design credit goes to: tubbadu


founded 1 year ago
MODERATORS
 

Is everybody just phoning it in for a boss that just needs you to do busy work?

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 5 points 7 months ago

I'm between jobs for the first time in my adult life at the moment. My last gig lasted nearly 10 years and it was a wild ride. I found it fulfilling for a time, but I eventually got promoted to a position I wasn't wholly satisfied with.

I started off at the very bottom rung, doing tech support for customers on the phone/chat/email. I was great at it and got promoted quickly to higher ranks of support, and eventually wound up managing the floor of tech support agents. Those were some of the best days of my life. Halcyon days.

Every day was like a really low-stakes episode of House, where in the course of helping agents solve technical issues for customers, eventually we'd encounter one really inexplicable, difficult, borderline impossible problem that nobody had ever seen before, so me and my team's brightest would walk and talk while hypothesizing and figuring out our next move.

After a year or two of managing the floor, I got promoted to a position where I was ultimately a code monkey. Then Covid happened, and my job became fully remote for 4 years straight. Which was great! It allowed me to do my work and also spend way, way more time with my infant son during his early formative years. I got incredibly lucky in spite of the pandemic. But over time, the burnout grew to the point where I knew I needed to find something else to do with my career.

I'm lucky enough to have enough in savings that I can take a bit of time to reflect and think about what I might want to do going forward with my admittedly limited credentials.