this post was submitted on 21 Apr 2024
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sure its fun to shit on public servants being old and not wanting to change from microsoft office. there is more then a little truth in that.
but IT departments are often staffed with techs that cant and dont want to do anything but microsoft, it really doesnt matter how much better linux is.
As an IT sys-admin, you're largely correct. We are losing the essence more and more of proper sys-admin work.
IT staff are becoming more ecosystem maintainers than actual integrators and solutions experts. Instead of doing deep research on the problem and architecting actual solutions, many sys-admins just send off a quote request to a single external vendor and then call it good.
The research, quoting, planning, implementation, configuration, testing, monitoring, and maintenance are all outsourced. The sys-admins are just left with a simple web dashboard or desktop app that they often don't even understand well, and a support line for when things need to get fixed/upgraded.
It's a glorified help desk position in many cases. I've worked with several 10-15+ year admins that don't even know how to spec out a server, how to architect a basic network topology, how to optimize a SAN or NAS solution, etc.
They go with the default without a second thought. Email = O365 Office apps = MS Office suite Virtualization = VMware/Azure/HyperV Servers = HP/Dell
And because they are used to it, it propagates onward. If you want to break out of that, you have to be intentional every step of the way.
On the other side of this, you have company's that are in tangential fields looking to grab up a piece of that pie. Electricians, low voltage companies, fucking furniture companies (oh, we totally do audiovisual, that's similar enough), the C-suite is trying to force their way into this new golden goose and expecting their staff to be able to handle this without training, time, or real hands on experience. And, no, a 2 day workshop from a manufacturer isn't really "training", at least not the only training needed...
Yeah, I've met such. When they encounter the need to use Linux, their critique of it is connected to the first link in Google not working by copy-paste.
It's no IT.... it's what everyone knows and what developers make their software for. Most enterprise software is windows designed, it's an ecosystem that's very hard to break away from.
This hits the nail perfectly, as well as users just only knowing Windows because it's the first type of device you learn most likely through the schooling system.
Most enterprise software is more complex and heavy than it needs to be.
Most enterprise software has to meet constantly shifting goals requirements certifications and regulations.
In most cases it's complicated because it has to be and because it's been driven to be complicated over time to meet the complex needs of the business.
The software will represent the business, if the business is too complicated then the software will be too complicated. It's impossible to separate the software complication from the business in that sense.
Fair.