Technology

60084 readers

2475 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 2 years ago

MODERATORS

[email protected]

293

MKBHD - Do Bad Reviews Kill Companies? (www.youtube.com)

submitted 8 months ago by [email protected] to c/[email protected]

101 comments fedilink hide all child comments

My take on this is no they don't. As long as they are truthful they only report on the quality of the product and prevent many people of spending a lot of money from losing it by buying something that doesn't work.

If your product is shit your company does not deserve to be shielded from the backlash, this is the core of (classic) capitalism after all.

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 2 points 8 months ago

An honest review isn’t what’s going to kill their business. Even a bad product in and of itself isn’t necessarily what could cause the death of their business — it’s their not adequately tempering consumer expectations. From the sounds of it, they’ve oversold what the product can actually do, and are charging a price based on this fantasy.

If you’re honest in your marketing as to what your product can actually do, and charge a corresponding price then consumers and reviewers may be more forgiving. Where companies like this one which are doing fairly experimental stuff fail is when they over-promise and under-deliver. And reviewers will always take them to task when they do that.