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Amazon's Just Walk Out technology relies on hundreds of workers in India watching you shop
(www.businessinsider.com)
this post was submitted on 05 Apr 2024
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This is the best summary I could come up with:
The company touted the technology, which allowed customers to bypass traditional checkouts, as an achievement powered entirely by computer vision.
An Amazon spokesperson disputed that claim in a statement to Business Insider, saying that the team in India mostly helps train the model that the company used for Just Walk Out.
"Associates may also validate a small minority of shopping visits where our computer vision technology cannot determine with complete confidence an individual's purchases," the spokesperson said.
While customers used Just Walk Out at Amazon Fresh stores, "they also wanted the ability to easily find nearby products and deals, view their receipt as they shop, and know how much money they saved while shopping throughout the store" — all options that the company's Dash Cart provides, the company spokesperson said of the change.
The technology allowed customers to enter a store by identifying themselves with their Amazon account.
Startups have also created their own versions of Just Walk Out and tested them at retailers including Aldi and Dollar General.
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