I hate this recommendation because Matrix is just a terrible user experience. It has basically nothing of value over Discord other than being open source. Which is important but it's not enough to counteract the amount of basic quality of life stuff that is just absolutely trash garbage on Matrix. Stuff that no normal user is going to put up with.

If Discord does end up completely eviscerating itself the replacement will just be some new upstart closed Source program that is shiny just like how Discord took over from Slack it will not be the rise of Open Source because open source developers have no concept of user experience.

I mean we don't even need to start talking about how bad all the client options are and how half the features don't work and all that. You can look no further than the login system. Average users do not like want or accept having multiple options for logging in. There's a reason that irc, teamspeak, mumble despite in many ways being objectively Superior especially in the case of the voice chats ended up relegated to only nerds like us. Because no one else is willing to deal with keeping track of servers to connect with or how to cross join or add users.

Same reason that Lemmy is like 90% technical users that are already invested in something like Linux. The average user got frustrated by how fragmented everything is how many duplicate channels and content you would find between instances and how difficult it was to search instances in the first place. I am here because I can ultimately work around those emoians, but the average person? Is not willing to and they shouldn't have to