this post was submitted on 13 Jul 2023
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Unfortunately, those kinds of interactions are inevitable when the developer/user relationship is so close. And it goes both ways. I saw a thread just yesterday where a user reported an issue on github, a second user said they saw it too. Later the first user posted a workaround to the issue, and the second user came back with "took you long enough", and that was the end of the exchange.
Some people in the world are just dicks, but that doesn't mean we should reject interacting with everyone. Similarly, a community of user-maintained software is going to have some asshats, but that doesn't mean we should hand our computing freedom over to one or two corporations. Just my two cents.
Corollary: Your personal aversion to corporations doesn't mean users have have any motivation or obligation to keep trying when we're getting pushback from both the software and those who maintain it.
Anyway, I'm not sure how you got that I reject interacting with everyone after my experience, but extrapolating my statement to that kind of extreme phrasing sure doesn't fill me with confidence about future interactions, either.
Hey there, I think we got off on the wrong foot. I'm not discounting anything you're saying, I agree that it's definitely a very real phenomenon, and didn't intend to provoke a defensive response. I didn't say that you were "rejecting interacting with everyone", on the contrary, I'm saying that in the physical world you deal with people who act like dicks, but you specifically DON'T reject interacting with everyone. I'm drawing a parallel between that behavior in the physical world with how I believe we should also behave in the digital one.
I also did not say that I have any personal aversion to corporations, I owe most of my daily comforts to corporations, so I would be a hypocrite to say as much. But if I had said that "I don't think we should stick our hands in blenders" that doesn't mean I have a personal aversion to blenders.
Cheers
I still can't really agree that the comparison holds; we try harder in real life because the bar for being a dick is (usually) higher. On the internet, when all it takes is a few easy sentences to be a dick to a faceless stranger whose reaction we don't have to see... to me, the response should be equally fluid, else we get bogged down being the only one putting in the effort and taking a constant beating to our self-esteem when we wonder why no one is bothering to hear us.
However, I appreciate you being chill about clearing up what you meant. I did initially miss the comparison you were going for and feel like I was getting cereal box therapy about not cutting people off (and thus staying in toxic communities) when that wasn't what you meant.
Cheers back.
I hear you, perhaps there is a fundamental difference there with the digital world.
I really want to see some linux distro get to the point that users don't have to wonder if something has gone horribly wrong for them. As much as I do disapprove of some of Apple's repairability policies, and as much of a toxic human being Jobs was, Steve Jobs really was a visionary. He saw that if you paid attention to detail, you could turn a computer into something that "just worked" for people who weren't tech savvy. Until that point, it was engineers selling to other engineers, they just couldn't see the potential that technology had. As far as I can tell, the linux world has never had someone with such a relentless vision for user experience. I personally think it's because the opportunity for profit just isn't there, or at least no one sees it.
But there was a time when buying a windows license meant you got a copy of windows and that was it; now no matter what you do it's full of ads and telemetry and constant popups about new features you never asked for. I would gladly pay the price of a windows license for a linux distro that was as thought out and usable as an Apple or Windows product in their prime, and maybe we're entering a window (no pun intended) of time where that's finally possible.
Unfortunately everyone has a limit for how much work they'd like to put in.