this post was submitted on 21 Mar 2024
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[–] [email protected] 43 points 9 months ago (2 children)

We need phones that don't break so easily and we should be able to repair them and replace the battery, at the very least.

[–] [email protected] 33 points 9 months ago (2 children)

we have phones that don't break easily and we can repair them and replace the battery; with long-term support.

what we need are laws that makes it mandatory for all.

[–] [email protected] 10 points 9 months ago* (last edited 9 months ago) (1 children)

Make laws that give consumers mandatory, irrevocable warranties that include fit-for-purpose clauses, and has phrasing such as "reasonable expected lifetime" for the goods. Make those laws apply to whoever sells you the goods, not the manufacturer.

Laws like that weed out a lot of crap. Shops won't buy crap in because they have to deal with the warranty on said crap. Manufacturers won't make (as much) crap because they have to deal with returns.

You won't be able to buy a $4 air fryer any more, but the one you do buy will last a lot longer.

Edit: I'm Australian, and we have consumer rights over and above warranties offered by manufacturers. Those rights would be a good start.

They start about half way down this page:

https://www.accc.gov.au/consumers/buying-products-and-services/consumer-rights-and-guarantees

[–] [email protected] 2 points 9 months ago* (last edited 9 months ago) (1 children)

an online store could operate from places where such laws don't apply. most people nowadays mainly do their shopping online anyway and physical stores have largely disappeared unless it doubles as a warehouse. i guess australia and NZ has the advantage of stringent import laws though.

but i suppose this goes for my earlier argument as well.

[–] [email protected] 4 points 9 months ago

According to the page linked in the post above, overseas businesses selling in Australia are subject to the same rules. It does say the rules might be hard to enforce on overseas businesses though.

[–] [email protected] 1 points 9 months ago (1 children)

They’re a dying breed, however.

[–] [email protected] 2 points 9 months ago (1 children)

fairphone is doing pretty well. their new one is quite competitive spec-wise too.

[–] [email protected] 2 points 9 months ago

And Pandas are doing great, I saw one in the zoo.

[–] [email protected] 1 points 9 months ago (1 children)

I was really excited to see that OnePlus has official parts distributors that sell oem parts. I got a new battery, USB port, seal, screen protector and battery pull tab for $90. Just a pity it costs $300 for a new screen.

[–] [email protected] 2 points 9 months ago

yeah, the screen on my Pixel 7A cost more than $200 to get replaced and I can find a brand new 7A for $250... not worth the risk of a bad repair