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Amazon says its plastic packaging can be recycled. An investigation finds it usually isn't. | Grist (grist.org)

submitted 9 months ago by [email protected] to c/[email protected]

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[–] [email protected] 28 points 9 months ago (3 children)

I was pleasantly surprised to see Amazon shipping some items in paper envelopes that are padded with paper instead of bubble wrap. I don’t know how they decide which envelope to use though.

[–] [email protected] 25 points 9 months ago

Whichever one is closest to the employee who has to use it to pack your stuff in 6 seconds or less otherwise it’s pee-pee in a bottle time again

[–] [email protected] 7 points 9 months ago (2 children)

You update your settings to say that you only accept paper for orders from your account.

[–] [email protected] 5 points 9 months ago (1 children)

Where do you do that?

[–] [email protected] 1 points 9 months ago (1 children)

In the account settings

[–] [email protected] 5 points 9 months ago* (last edited 9 months ago) (1 children)

Been there. Can't find it. Maybe not on mobile?

DDG leaves me empty handed too.

[–] [email protected] 3 points 9 months ago

I can't find it at all, I want quickly chat with customer service or even a competent bot (like a proper fucking millenial adult) & resolve it. But this isn't an option. I think I made it work, here's the steps:

Call (🙄🙄🙄🙄🙄🙄🤡) Amazon cust service 18882804331

Let bot speak, verify account by text (say yes), Text message: Are you calling Amazon? Yes

Now start saying NO. Bot must finish speaking 🙄🙄🙄 Are you calling about this purchase? NO. Another purchase? NO. Amazon device? NO. You say no 4-5x & bot says "Let me get someone for you."

Tell human customer service representative that you'd like future shipments shipped in paper envelopes, not plastic bags.

With my experience, 'Odie' briefly put me on hold for ~3 mins. He came back on & said there was a note put on my account, and my future purchases should come in paper, not plastic.

[–] [email protected] 4 points 9 months ago (1 children)

You can do that??? (o_O) Fuck yeah

[–] [email protected] 1 points 9 months ago

Yes.I wish more people did this, sigh

[–] skulkingaround 5 points 9 months ago

Pretty much everything I order off Amazon comes in paper packaging these days. Getting a plastic or bubble mailer is pretty rare.

One disappointing thing though: the ink in almost every printing process is some form of polymer which ends up as micro plastics that long outlive the paper they were printed on. Of course, still way better than wholly plastic mailers, just not perfect.