I switched to Starlabs and the quality is a million times better.... I've publically derided System76 because their support was awful, my lemp9 was constantly locking up, shipped it back to the US at considerable cost, got it back with missing screws, broken trackpad and the issue still existing.... Trying to contact support I was basically passed around and spoken to in unprofessional ways. https://github.com/pop-os/linux/issues/45 is STILL a underlying hardware issue they just found a workaround.
The developers also like to really be nasty to the developers of the software they make their money off (Gnome, Ubuntu etc) I think they have a really bad attitude as a company and after finding out what the 76 means, I hope they go bust and disappear.
Yep awful and rude.