I’m not taking offense, I’m just trying to help y’all understand why using the term “no problem “ versus “you’re welcome”, in a hospitality setting, is wrong. If you fail to understand why, that’s your problem.
Using semantics to make your point, is lazy and misleading. Of course you could say “you’re welcome” in a tone that could be taken as rude, but that wasn’t the point. The point was showing the difference between the two phrases.
I just pointed out the problem. That phrase can interpreted many ways. We are also not talking about office buildings, we are specifically talking about the hospitality industry, where the language you use makes a significant impact on the customer’s experience.
Then that’s how I would address it. I wouldn’t make a blanket statement about a whole generation simply based off of my experiences. That’s just silly.
Who said anything about me, specifically? Saying “no problem” makes you sound insincere or that the task the customer asked you to do, was literally no problem and that’s the only reason you complied. There are all kinds of ways people can interpret that, but only one way to interpret “you’re welcome”.
I’m not going to say anything if you say that, but don’t act surprised when older people aren’t as forgiving.
Right right right