I've made 6 changes to my order (so far) by emailing support. They have no problem doing that.
EatswithaSPORK
joined 10 months ago
Imagine the following...You're not a large corporation like Dell or HP or Ford or Chevrolet. You're a small company, kinda like how Microsoft and Apple were when they started out. You don't have a workforce, a factory, supply chain or anything else...you just have a group of like-minded people who want to bring an idea into existence.
You then create something which some are calling a true game changer.
You're now receiving a metric buttload* of orders so now you have to stand up the entire company, creating an assembly line, establishing an entire supply chain from scratch, hire "everyone", refine every process and business practice, all while fulfilling all the orders which are coming in.
decea89 then comes along and complains you aren't a company the size of Dell or HP or Apple less than 3 years after being founded as a company.
WTF dude?
- Buttload is the equivalent of 126 gallons
As a batch4 customer I don't mind. It's not like I have a pressing need for it ASAP.
Rather have it "right" than fast