Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.
I’ve got a similar issue!! It’s not all the time but occasionally.
I was getting screen corruption with the adrenaline and drivers bundle so moved to the downloadable and drivers, which are causing this issue; but it’s not frequent enough to go back to the original ones, which were worse
Have you tried getting the current drivers from AMD? They're newer than the bundle Framework provides and some reports on the forum said that it improves bugs like this.
My 7840 win11pro has no issues, what are you using to playback with? Or do you mean YouTube in which case have you done all the usual cache flushing and browser swapping stuff?
VLC, Firefox, Chrome, some random other viewer I downloaded - they all have the same behavior on Windows.
VLC on Fedora seemed to work.
it's a specific issue to your laptop, not a general issue.
Maybe it’s redundant but did you deleted the driver one absolutely? (Before reinstalling?)
There is a tool to delete all Grafiks drivers.
After all that's been said, try redownloading the Windows 11 installer and put it on a different USB drive. Trying to eliminate the possibility of a bad Windows install.
I've had this issue on Lenovo Thinkpads with the Ryzen 7 PRO 4750U processors. Once in awhile the video decoding fails, and the windows display driver restarts and the system continues again.
Its weird.
Previously what would happen is the machine would hard lock/restart, and only after an AMD driver update, that it started to be less unstable.
I just performed another experiment. Here was the process:
This is about as barebones as it gets, and it yielded the same result. Based on responses here, it seems like others expect this to work. Framework support hasn't really been responsive at all.
Here's the event log error:
Log Name: System
Source: Display
Date: 11/17/2023 12:54:14 PM
Event ID: 4101
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: DESKTOP-ISFG1S1
Description:
Display driver amdwddmg stopped responding and has successfully recovered.
Event Xml:
`` ``
`` ``
`` 4101``
`` 0``
`` 3``
`` 0``
`` 0``
`` 0x80000000000000``
`` ``
`` 505``
`` ``
`` ``
`` System``
`` DESKTOP-ISFG1S1``
`` ``
`` ``
`` ``
`` <data>amdwddmg</data>``
`` <data>``
`` </data>``
`` ``
Putting the laptop in the fridge and cooling it down makes it work. Hardware defect seems confirmed.