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Help! Created new account on lemmy.ca, and can't log in. (mstdn.ca)

submitted 10 months ago by [email protected] to c/[email protected]

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Help! Created new account on lemmy.ca, and can't log in.

I created an account, set a password, and now when I try to use them, they don't get me off the login page.

If I change either my username or password by a character, it clearly says 'credentials are wrong,' implying that my unmolested credentials are correct - but it won't log me in.

I've tried different browsers, turned off uBlock Origin, but nothing helps.

Any advice?

@lemmy_ca_support

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[–] [email protected] 2 points 10 months ago (1 children)

did you try resetting your password? actually, on second thought, if you didn't receive an e-mail confirmation, then you may not get the password reset e-mail. I can look into this more later tonight.

[–] [email protected] 2 points 10 months ago

@smorks I figured it out. I'm an idiot.

I put in the wrong email address - one that may not even exist (and if it does exist, it's not mine.)

I blame the fever I had this morning. Is there any way you can just trash the account and I can start again, or correct the email address?

[–] [email protected] 1 points 10 months ago* (last edited 10 months ago) (1 children)

Did you verify email (if you provided email or if it was mandatory?)

[–] [email protected] 3 points 10 months ago (1 children)

@Rentlar I provided an email address, but never got a verification email. (and yes, I checked my spam folder.)

Could it possibly be the fact that my email address has "spam" in it?

(Aside: the fact that I can post here from Mastodon is frickin' cool.)

[–] [email protected] 1 points 10 months ago

Interesting. Well, see if @smorks can get you sorted, it could potentially be something email related on either end. Hope to see you more in this area of the Fediverse!