this post was submitted on 15 Nov 2023

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Framework

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Discussion around the Framework mission of building products that last longer by making them upgradeable, customizable, and repairable. Consumer electronics can be better for you and for the environment.

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Some praise for Framework's repairability (alien.top)

submitted 10 months ago by [email protected] to c/[email protected]

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Just wanted to make a quick post thanking Framework for making a repairable laptop.

At the airport a few days ago while going through security I fumbled mine (13" 12th gen i5) while it was in its soft Incase sleeve and it landed corner-down on the hard floor. Took it out and it was bent pretty bad, maybe 1/4" from flat in the top left corner. I was surprised it still worked totally fine, screen opened smoothly, but it looked pretty weird.

I figured I'd give a try at fixing it by following the bottom case and top case repair guides to strip it down, and straightened out both cases and the input cover mostly by hand and using some pliers (with paper to protect the finish from scratches) in the corner that was worst.

Amazingly, after putting it back together it looks pretty good! A small ding on the top cover to remind me to be more careful and that's it. Total cost: $0, 1 hour of time.

So thanks Framework, you have helped save me money and reduced e-waste. If this was a Mac I would have been without my laptop for however long it took it to fix it, plus it would have been expensive to fix if not a total write-off.

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[–] [email protected] 1 points 10 months ago

Nice!

Yeah, stories like this are exactly why we own two Framework laptops.

[–] [email protected] 1 points 10 months ago

Well done! You really did an excellent job.

[–] [email protected] 1 points 10 months ago (1 children)

I remember the one of cons that Dave2D told in his latest Framework’s review about how Framework laptop feels cheap because of the wobble

So, after your story I think only because of this wobble your laptop survived. If it had been tightly assembled like Mac it would have been much more damaged for sure

Thanks for sharing!

[–] [email protected] 1 points 10 months ago

Why do think that? Your laptop is not a living person so g-force will not easily kill it. When it bends it also means electronics and display can get bend / squeezed and breaking it.

If it's rigid it only means the damage on the housing will be greater but there might be less damage on internal parts.

[–] [email protected] 1 points 10 months ago

I've been in a position to appreciate this as well - if you get lucky and no electronics are damaged, it's possible to strip all of them out and bend/hammer the aluminum back into shape without fear of causing further damage.

[–] [email protected] 1 points 10 months ago

Wow the case is so straight in the after photo you'd never know it got bent. Credit to framework for making it so repair friendly, but you also did an awesome job!

[–] [email protected] 1 points 10 months ago

Amazing :DDD

Easy repairs like this further solidify that we made the damn right choice of laptop manufacturer.

Best $1064.00 I will have ever spent ( •̀ ω •́ )✧

[–] [email protected] 1 points 10 months ago

A while back I dropped my FW on a hardwood floor with a USB drive in it, mangled the insides of the expansion card but did zero damaged to the laptop, replaced the $9 port with one I had lying around and everything was fine.