this post was submitted on 14 Nov 2023
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Interesting Global News

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[–] [email protected] 63 points 9 months ago (1 children)

Went to the dealership the other weekend to test drive an EV with my wife. She knew the exact model she wanted, and the dealer ship wouldn't let her test drive it. They kept trying to get her into the model lower that didn't have all the bells and wistles.

It only after we got frustrated that they tried to let us drive the model she'd been asking for. We just left. Dealships are pretty pointless

[–] [email protected] 50 points 9 months ago (2 children)

The history of dealerships is pretty fucked up.

Through lobbying they've made themselves a required middle man, and the owners make a shit ton of money. You can pick your dealer, but you can't pick to not use a dealer.

[–] [email protected] 27 points 9 months ago (1 children)

Which applies to far more than just car dealerships, a lot of "economy" is just people installing themselves as middlemen, siphoning off money from others' work and using it to protect their position.

[–] [email protected] 14 points 9 months ago (1 children)

Economists call this "rent-seeking." They add no value and take a cut.

And the reason they're so powerful, at least in some states, is that they're a major source of sales tax.

[–] [email protected] 4 points 9 months ago (1 children)

And who are (by far) the largest advertisers in the print media? Car dealers and real estate agents. Is it any surprise that you don't find any articles about these parasites?

[–] [email protected] 3 points 9 months ago

Real estate agent is an amazing scam. They make you think they're necessary, and then add 3% each to the price of the house.

Fucking legends

[–] [email protected] 6 points 9 months ago (3 children)

You can now. Tesla sued over this

[–] [email protected] 3 points 9 months ago (1 children)

Rivian is another EV that’s skipping the dealership model.

[–] [email protected] 1 points 9 months ago

Good luck getting parts for one when you need them though.

[–] [email protected] 1 points 9 months ago

They have some weird loophole so that they also get the dealers cut...

But I'm pretty sure for every other brand, you still need a dealer.

[–] [email protected] 51 points 9 months ago (1 children)

Having to go through a dealer shouldn't be a thing in the first place.

[–] [email protected] 24 points 9 months ago* (last edited 9 months ago) (2 children)

It sort of made sense back when there were ACTUAL customization options you could have. What paint job? Seats? Trim? Wheels? Extra options? It was neat.

These days, just buying from one of three canned models? Yeah, fuck dealer middle men.

[–] [email protected] 5 points 9 months ago

The one thing that dealers provide which is still of value is the test drive. Customizing on a web site is all well and good, but trying before you buy is crucial with such a major purchase. I would rather not be stuck in a car that I find uncomfortable for any reason.

[–] [email protected] 5 points 9 months ago (2 children)

Not just that, all configuration options are available on a website and can be as complicated as the manufacturer likes without the need of the dealer.

You miss a fair bit of context not being able to see the options personally, of course, but certainly isn't necessary.

[–] winterayars 2 points 9 months ago

Dealers never had more than the popular options available to inspect anyway. Maybe one or two throw aways with interesting options (that maybe one of the employees would take home once the display period was over) but that's about it.

[–] [email protected] 1 points 9 months ago

Yea... and instead of keeping the options and upping convenience, the capitalists use it as an oportunity to capture their customers for some up-selling...

Ahh, the beautiful innovations of institutionalized greed.

[–] zaph 42 points 9 months ago (3 children)

I love that one of the dealers main complaints is that customers take longer because they want to know more about the vehicle yet the dealers don't know shit about them. Maybe it wouldn't take customers so long to pick one if the dealer could answer the questions?

[–] Kecessa 13 points 9 months ago (1 children)

Understand your cars and your customers.

We went to try a Volt back in 2018 for my mother and the director just sent us on a road test, never explaining the regenerative braking and after we were done he said "I forgot to show you the engine!" and proceeded to show my mother, a lady who doesn't know how to change an air filter, the engine bay as if she cared about it.

Went to Mercedes to try the small 250 models, went for a drive in the B250 and GLA250, salesman never even mentioned the power or any of the specs, just talked about the comfort and safety and how practical AWD would be with her living pretty far out of town.

She ended up with a GLA even though from a financial perspective the Volt would have been much more logical (she now has an EV for this reason).

[–] winterayars 3 points 9 months ago (1 children)

The Volt is a great car. Could've been even better, but still great.

[–] Kecessa 2 points 9 months ago (1 children)

Coming from a Jetta (part of the buyback program) she didn't like how it drove but she now owns an i3S REX (and a Leaf she needs to sell) which is kind of the posh version of the Volt

[–] winterayars 1 points 9 months ago

Interesting, i actually do like how it drives for the most part. I know that was a point of contention within GM though.

[–] winterayars 4 points 9 months ago

Dealers hate and resent EVs anyway so no way are they gonna learn more about them.

[–] [email protected] 28 points 9 months ago

Last time I went looking for an EV the dealerships tried talking me out of it, they even said hybrids are a fad… ridiculous that we’re forced to go through these business full of grade-school intelligence douches to get a car we need. Hopefully all the companies take the route of Tesla and Ford and allow direct buy from the company soon

[–] [email protected] 25 points 9 months ago

This is just another reason why the independent dealership model needs to end. They only make the purchasing experience worse, at this point.

[–] [email protected] 25 points 9 months ago

My friend went into a Ford dealership in Sacramento to try and buy an F 150 lightning. The dealers completely talked him out of it. They make bigger commissions off of ice vehicles

[–] [email protected] 13 points 9 months ago* (last edited 9 months ago)

When I bought my EV, the dealer helping me talked shit about EVs the whole time. The job attracts bros who like muscle cars. EVs are still small PP cars to them. I got a great deal, though, so I couldn't complain.

[–] [email protected] 10 points 9 months ago

This was one thing I really enjoyed with buying a Tesla. 0 pressure to buy, did a test drive. Went in and purchased afterwards with no extras, markups, or dealer exclusive garbage. Was a great buying experience. I'm sure Rivian and the other EV only brands are just as easy and great

[–] [email protected] 6 points 9 months ago

Imagine being a paying customer then being talked down as if you are a brain dead idiot to be milked.

[–] [email protected] -1 points 9 months ago (1 children)

The Post? Really? Half of that article is an ad for the Post itself!

[–] [email protected] 7 points 9 months ago (1 children)
[–] [email protected] 1 points 9 months ago (1 children)

Right! I totally missed that! Why is Jalopnik advertising for the Post?

[–] [email protected] 2 points 9 months ago

I can see why you would get that idea, the pushes to check out the original article were excessive, but the site has no relation to them. See https://g-omedia.com/brands/

It might be just the writer or their style when quoting a different source, or just a fluke.