this post was submitted on 10 Nov 2023
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Data Hoarder

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We are digital librarians. Among us are represented the various reasons to keep data -- legal requirements, competitive requirements, uncertainty of permanence of cloud services, distaste for transmitting your data externally (e.g. government or corporate espionage), cultural and familial archivists, internet collapse preppers, and people who do it themselves so they're sure it's done right. Everyone has their reasons for curating the data they have decided to keep (either forever or For A Damn Long Time (tm) ). Along the way we have sought out like-minded individuals to exchange strategies, war stories, and cautionary tales of failures.

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Hi guys, need advice here.

So I received my Seagate Exos X20 20TB I bought from Newegg (sold and shipped by Newegg and was advertised on its page with 5-year warranty) today and successfully registered it on Seagate website for 4 years warranty. But when I contacted their online support to try to adjust it to 5 years they said the drive is an OEM drive and Seagate will not honor any warranties from the drives.

How is it that it is OEM but was registered with warranty up to 2027 on Seagate website? What is the verdict here?

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[–] [email protected] 1 points 1 year ago

Rule #9, r/techsupport exists