this post was submitted on 22 Oct 2023
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I found that after I signout from the #jellyfin app in iOS I can't connect back to the server on the app but I can connect on the browser. I tried with 2 devices, allowed local network access, I copy&pasted the address to make sure it wasn't a typo, but nothing, no connection via the app.

I tried using the IP + port on both devices and the same result: app doesn't connect but the browser can.

I'm running out of options so I wonder if there is something wrong with current jellyfin build? What else can I be missing?

cc @[email protected]

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[–] HumanPerson 3 points 10 months ago (1 children)

You didn't give me much to go on, but are you using self signed SSL/TLS? Browsers may let you click "trust this site" but app won't.

[–] [email protected] 1 points 10 months ago (1 children)

@[email protected] I'm running the server using https yes, the certificates from letsencrypt. The app was working fine (I was logged in since forever) but after I logged out, I can't log in back again in the app (the browser in Mac, iphone and iPad have no problem whatsoever). The hardest part is that IDK how to debug the issue; the logs on the server show no activity when login from the app, so I wonder if it is the client binary with a problem.

[–] [email protected] 1 points 10 months ago (1 children)

@[email protected] TBH I wouldn't care much except that I'll be traveling soon and I really wanted to get some episodes offline. I know I can manually download them as files on my iPad, but that kind of breaks the experience IMO.

[–] [email protected] 1 points 10 months ago (1 children)

@alvaro @HumanPerson Worth trying the official forum, or the matrix troubleshooting room for more assistance. Details for both on the Jellyfin website.

[–] [email protected] 1 points 10 months ago

@[email protected] @[email protected] OK I found a solution: apparently the problem was in the linuxserver docker image, the official jellyfin docker image works fine.