this post was submitted on 26 Mar 2025
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Tuta is a end-to-end-encryption mail and calendar provider. They recently wrote a good blog-post about changing to european services.

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[โ€“] [email protected] 44 points 1 week ago* (last edited 1 week ago) (5 children)

I really dislike Tuta for their refusal to support SMTP/IMAP and PGP, let alone CalDAV or CardDAV. Posteo's approach is way better.

[โ€“] [email protected] 15 points 1 week ago (2 children)

SMTP/IMAP

Is this not a deal breaker for, like, everyone?

[โ€“] [email protected] 15 points 1 week ago (1 children)

Web apps.

For reference I work for a competing mail provider and the majority of our users don't use SMTP or IMAP, instead exclusively using the web app.

[โ€“] [email protected] 2 points 1 week ago* (last edited 1 week ago)

or the app app lol. Tuta has apps on all platforms.

[โ€“] [email protected] 3 points 1 week ago (4 children)

Personally never had to use either protocol, what's your use case? - genuinely curios.

[โ€“] [email protected] 9 points 1 week ago* (last edited 1 week ago) (2 children)

Using Thunderbird as opposed to tuta's quite barebones client:

  • delayed messaging
  • message scheduling
  • local backup of mails
  • no email import
  • desktop app failures (happens quite often to me that I just can't log in)

Not to mention other external QoL functionalities like a home assistant tablet being able to display a family calendar and being able to automate based off of events

[โ€“] [email protected] 5 points 1 week ago

Defo some good points here that I had not thought of, am too used to using webclients. Though Tuta does have an mail import feature.

[โ€“] [email protected] 2 points 1 week ago (5 children)

Tuta's discount is tempting, but I've also seen StartMail doing 50% off lately. Definitely feels like a good time to test a couple out, especially if you care more about UX than just encryption.

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[โ€“] [email protected] 10 points 1 week ago (1 children)

Posteo has no custom domain support, deal breaker for me. As far as I understand they don't support IMAP in order to keep their encryption working, and I believe others like Proton do the same thing. Since their webapp is good and they even have an official client on Fdroid, I don't think it's a big deal

[โ€“] [email protected] 5 points 1 week ago (2 children)

For people who want custom domain support, as well as SMTP/IMAP, but still euro-based, Nubo may be more what you're looking for if you're OK with dealing with a newer company.

[โ€“] [email protected] 2 points 1 week ago (1 children)

That's pretty cool, haven't heard of this service before. The website is a little light on technical details but I do like the co-op model.

[โ€“] [email protected] 2 points 1 week ago (1 children)

Not sure what they're running for email, but for the other cloud services, I think they just run Nextcloud?

https://doc.nubo.coop/en/settings/linux/#cloud

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[โ€“] [email protected] 3 points 1 week ago

Just started a test subscription with posteo... I'm rather disappointed they don't allow to view the email previews in vertical columns. Their layout is horizontal only and can't be changed. It's a very small pet peeve, but i wasn't expecting not being able to change that :(

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[โ€“] [email protected] 31 points 1 week ago (1 children)

You probably don't need that legendary plan though. You can get the regular plan for the same price later, it offers more than enough for a regular user. As of now, try it for free. Fuck FOMO.

[โ€“] [email protected] 11 points 1 week ago* (last edited 1 week ago)

lol I was literally FOMOing on this, and it's so true that I don't even need the legendary plan. Thank you for bringing me back to reality.

[โ€“] [email protected] 19 points 1 week ago (1 children)

*for the first year of the subscription only.

[โ€“] [email protected] 3 points 1 week ago (1 children)

Exactly, get you locked in then you pay full price at renewal

[โ€“] [email protected] 6 points 1 week ago (2 children)

I'm sorry, but did you expect them to give you 62% off permanently?

[โ€“] [email protected] 10 points 1 week ago

Yes? It's not uncommon to see discounts stick for the life of the sub. It locks people in because they don't want to lose that sweet deal, sometimes even if there's a cheaper/more appropriate package elsewhere.

[โ€“] [email protected] 4 points 1 week ago

Well, no, I'm just pointing out that it's a marketing tactic. Still a great deal if you were planning on purchasing that plan anyway.

[โ€“] [email protected] 15 points 1 week ago (2 children)

Tuta kept giving me ads despite being a premium user and when I finally decided to leave they made it impossible to cancel. I had to delete my account to get out of the bind.

[โ€“] [email protected] 4 points 1 week ago* (last edited 1 week ago) (1 children)

Are you referring to their newsletter? I just set a spam filtering rule to automatically discard those. Also can you elaborate more on it being hard to cancel your subscription? I can do it very easily.

I do have my own list of complaints about Tuta, but so far they are the best I've found

[โ€“] [email protected] 4 points 1 week ago

That's not the only one, but I refuse workarounds on services I pay for out of principle.

[โ€“] [email protected] 10 points 1 week ago (7 children)

Sigh, I have just one problem with Tuta - why such a stupid, stupid name?! I can already imagine myself on the phone saying "yes, T. U. T. A. Tuta dot com"

[โ€“] [email protected] 20 points 1 week ago (4 children)

I sadly agree. It is an odd choice for a name. Tutanota wasn't much better either, their former name. Apparently "tuta" means secure in Latin. However as I am using my own custom domain it doesn't bother me very much personally as it's not a part of my digital identity ๐Ÿ˜…

[โ€“] [email protected] 11 points 1 week ago

Oh! I didn't know it has a latin origin. Then I guess it makes sense but still ...

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[โ€“] [email protected] 7 points 1 week ago* (last edited 1 week ago)

It really is. Could've been worse, like having some "I love Tuta" stickers. smh

TIL: they used to be called Tutanota. The word โ€œTutaโ€ comes from Latin, which roughly translates into โ€œSafeโ€. This acts as a nice successor to what โ€œTutanotaโ€ meant in Latin, which was โ€œSecure Noteโ€.

[โ€“] [email protected] 5 points 1 week ago

How about some pcloud in these trying times?

[โ€“] [email protected] 4 points 1 week ago

Don't get me started! In Romanian 'tuta' is a designation for a very stupid woman! ๐Ÿคทโ€โ™‚๏ธ

[โ€“] [email protected] 4 points 1 week ago (1 children)

I don't know if keemailme is better but that's another option from them.

[โ€“] [email protected] 4 points 1 week ago* (last edited 1 week ago)

Yeah good point. If tuta is a big throw off they do offer:

coolName@keemail[.]me

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[โ€“] [email protected] 8 points 1 week ago (1 children)

Itโ€™s fun to see how people rage over corporations who sell their data and let people use their products for free. And when you want to use more private products, they complain about how they need to pay for it.

I have been using Tuta for a couple of years now, when I decided to not use Google anymore and I think Tuta is worth the money.

You need to use Tutaโ€™s application because they canโ€™t provide their security with a other applications.

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[โ€“] [email protected] 7 points 1 week ago

Even Gmail allows to use the email client of your choice, going for an email provider that force you to use their app is a bummer

[โ€“] [email protected] 6 points 1 week ago
[โ€“] [email protected] 6 points 1 week ago* (last edited 1 week ago) (1 children)

I checked out their business offering because I was curious and apparently they don't even support single sign-on.

What the hellโ€ฝ How do they expect to sell to businesses if they can even support the most basic features like SSO in 2025?

This is made worse by the fact that they don't support phishing resistant authentication like passkeys. Single sign on could have solved this since login (including stuff like mfa) would be handled by idP

[โ€“] [email protected] 3 points 1 week ago (1 children)

What SSO are you expecting? Google? Microsoft? GitHub? You see the problem here?

The missing passkey is certainly something they can work on but this is definitely not a critical feature

[โ€“] [email protected] 2 points 1 week ago* (last edited 1 week ago)

I would want to be able to use any of the common IdPs. That does indeed include Google Identity, Microsoft Entra ID, GitHub, Okta, AWS, but also self hosted (and often open source) IdPs like AD FS, Keycloak, Shibboleth, Gluu Server, and so on.

It's ridiculous that a supposed business plan doesn't support SSO to even generic spec compliant SAML or OIDC IdPs. It's not exactly rocket science.

There is absolutely no way in hell we would ever use this at work when it lacks even rudimentary SSO.

It might be targeted more towards smaller businesses but more and more companies are moving towards SSO and passwordless so they should implement it.

[โ€“] [email protected] 5 points 1 week ago

I have been using Tuta since the start of the year when I decided it was time to remove myself from Big Tech as much as I can. Really highly recommend them!

[โ€“] [email protected] 5 points 1 week ago (1 children)

Long time free user here. Now I'm tented.

[โ€“] [email protected] 3 points 1 week ago (1 children)
[โ€“] [email protected] 4 points 1 week ago (1 children)

Maybe its tempted? Idk, I'm translating from Italian.. ๐Ÿ˜…

[โ€“] RvTV95XBeo 2 points 1 week ago

Bone apple tea.

[โ€“] [email protected] 4 points 1 week ago

This has always been under good advisement, for privacy.

[โ€“] [email protected] 3 points 1 week ago

My Proton account still runs til November (it's cancelled) this year, would be nice to subscribe to Tuta and activate it starting October so I cpuld move stuff. Guess I have to hope for other deals in the future

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