Called the hospital to pay off my dad's $300 bill and was told it was sent to collections. Was given the exact amount, a case number, and the 800 number for collections.
Called the number, told them I wanted to pay off my dad's bill, that I had power of attorney, and any information they could need.
Are you Bob Mydad?
Nope, as I just told you.....
I can't help you if you are not him.
Look, I don't need any information. Here's the case number and the amount owed, I just ask you send a copy of the notice to the email you have on file for him first.
I'm sorry, I can't help you because you are Bob Mydad.
Ok fine, I'm Bob Mydad.
That isn't going to work.
Ok hang on a second.
Hello, this is Bob Mydad.
I'm sorry sir, I know that's still you.
No it isn't, we have very similar voices.
Sorry sir
Go ahead, ask me anything, I can prove I am me.
Sir, this is a recorded line and I'm not going to get in trouble for this.
Hang on.....
This is Son.
My father doesn't live at the address you have on file, and doesn't know how to answer his phone. So if you want your money, this is your one chance.
I'm sorry sir. Please have your father call us when he is available.
Ok. That isn't going to happen. Guess we get free money.
Is there anything else I can help you with?
Uh.....