I have two of their MagGo packs from Costco. I did have an issue out of the gate, but found it was a “magsafe case” I was using was designed way out of spec for any wireless charger to work correctly. Other than with the one case, these work perfectly.
Apple
Here you can talk about Apple's ecosystem, Apple's OSs (Operating Systems), Apple's apps, Apple's everything!!
Sounds like it’s maybe defective. I don’t have that one specifically but I have several of their chargers and power banks and I’ve never had issues with them.
Any MagSafe chargers? Thanks for the response! I will contact them.
I also love their chargers
I have a couple of MagSafe powerbank from them which I love, but no wall chargers.
Then it sounds like I def need to exchange!
Can’t answer your question exactly, but I can speak to MagSafe chargers generally if that helps. I have an older (now discontinued) Apple MagSafe battery pack and it works just fine. Doesn’t disconnect at all. It charges maybe a smidge slow but not really noticeable.