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The biggest swiss online seller makes charts for warranty claims. Basically: how many warranty claims does each brand have? This chart only shows the most popular brands of coffee machines sold on the site, but I still find it interesting.
Every one of these brands looks like it should have an Urban Dictionary entry
De Long Hi was my nickname in college
Reliable smeg
Everything I've read about their other appliances suggests that they're awful for reliability. Weird result.
I have a DeLonghi Magnifica since 2014, it might not be the best machine but the availability of cheap replacement parts is great. I've replaced a heater element, filter and a water tank so far. Opening up the machine is easy and all electrical connection are spade connectors.
For those of us on budgets, fwiw I've owned two breville's BES870XLs and have zero issues and pull 2 or 3 shots daily. Owned the first one (and still my daily) since 2016.
From my understanding Breville and Sage are the same products just under a different name so that makes sense.
I used to work at Best Buy and I'd say considering the volume of Breville Barista units sold compared to other espresso machines they had a remarkably low return rate. I'd see lower volume products returned more often for other appliance categories.
Same. Have had it since ~2016. Use it almost every day. I want an upgrade but it works just as well as it did on day one.
...smeg? Really? Huh.
I talked to a kitchen outlet staff member and asked about the Smeg brand, because I liked it's style but thought it expensive. She said that they tend not to be good at all and I should avoid the brand. That there was both cheaper and more reliable alternatives or pricier higher end goods.
Just surprised to see it making any list.
If it's about warranty claims maybe they just deny any warranty claim
I wonder if there is a difference between Smeg coffee machines and other appliances
I've had a glass/stainless steel french press for 20 years with never an issue. Why isn't that in the list eh?
How do you make espresso from a french press?
By weight lifting a lot and being very very strong.
I was thinking the same thing. Unless I drop mine, or can't find the screens, it'll last forever. Plus it tastes better to me anyhow
This is the way
I wonder how much of Gaggia's position is supported by the Classic Pro. Super simple, easy to fix.
Hey! Cool to see Galaxus cited on lemmy. We don't have Amazon in Switzerland but Galaxus/Digitec is pretty convenient too.
No Jura?
I was just going to say! Jura is Swiss. How is it not on this Swiss website 😅
They said “you have to have defects to report. Jura does not.” /s
Lol strangely enough, the website only sells Jura accessories, no coffee machines
Would be interested to see how that looks for 5 and 10 years. From my extraordinarily huge sample size of 1, Gaggia is awesome. Also parts are easy to find and mine was super easy to work on.
Now have Lelit. It's made it past 24 months no issues yay!
I expected to see Technivorm but this is specifically espresso machines.
I feel like DeLonghi is just plastic crap but maybe I'm wrong?
I have a nespresso coffee machine (I know booo) from DeLonghi. But I really want to move to something else. Because I don't like the capsules model. On the other hand I don't want to dispose of a perfectly working machine. It's been running without any issue for 11+ years.... why can't it just die.
I have a 100$ de Longhi plastic espresso. After modding the portafilter to not be pressurized, the quality of the espresso has been decent, but not very consistent (and I still can't get the milk frothing correctly, but that might just be me).
However I can say it is indeed reliable as I've had it for 2+ years without issues.
I'm the 3.9%, twice.