this post was submitted on 26 May 2024
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Proton

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Backed up all my photos to proton drive, now how do I restore them? (lemmy.dbzer0.com)
submitted 3 months ago* (last edited 3 months ago) by [email protected] to c/[email protected]
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Recently had to replace my phone due to an unfortunate accident on a boat. Thankfully I had I used the proton drive app to backup all of my photos, but now I can't figure out how to restore them all back onto my device. There's thousands of photos and proton seems to only load 24 at a time, is there a way that I can just just download all of them? On Android if it helps.

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[–] [email protected] 16 points 3 months ago

This is a great question I never considered

[–] [email protected] 8 points 3 months ago* (last edited 3 months ago) (1 children)

In the Proton drive app you should be able to select the options for the folder with your photos in (three vertical dots to the right of the folder name) and select "make available offline". That should download the photos to your device - however I don't know if that makes them available to other apps to use (as in properly restores them)

Edit: it seems at present the photos folder is separate to all other backups and is not available via the desktop app either. Apparnently this access will be "coming". So I can't see a way to restore your photos. Maybe someone knows an alternative route.

[–] [email protected] 5 points 3 months ago

Exactly. The photos folder being separate sort of makes sense on mobile, but it's only accessible on mobile which makes no sense.

One of my requests in the survey was to make it available as a dedicated folder, or better yet let me decide the destination folder.

[–] [email protected] 1 points 3 months ago

you may need to use your desktop/laptop to do that.